“I was impressed with my first visit to Surrey Physio, I went in on time to my appoinment and found
the staff very pleasant. When I next visit my Doctor I will tell him how good the service was
I received.”
Mary Robson
“I was referred to Wallington Physio through my GP. I was very impressed at how quickly I was
offered an appointment, it is also great that you offer late evening appointments too, because time
away from work, especially at the moment is not appreciated. I have only been for one appointment
with Faith Cripps, who was great and seemed to find my problem straight away. I look forward to
seeing her for my second appointment soon. Service was excellent and punctual. Thank you.”
Elaine Compton
“I have recently finished having treatment referred to you by my GP at Shotfield Health Centre. I saw
Martin Bull for the most of my physiotherapy and he has really helped me with my pevlis. I’m not
completely pain free, that will take time, but Martin gave me excersises to do at home and I’m
making progress. Both Martin and Jon were extremely helpful and very friendly. I would
recommend them to anyone.”
Cheryl Gough
“Dear Wallington Physio, I would like to thank Mark Archer for the excellent service and the care
that was shown to John especially after his short stay in St Helier Hospital after collapsing on me
and hurting his back. An absolutely brilliant physiotherapist and service. Well done to the
team.”
Beryl Stephens
“I was seen by my G.P. on a Friday morning and had a phone call the next day asking me to arrange an
appointment to see a physio. I was given one about a week later. I found the
Physio very helpful and he explained the problem with my shoulder and what exercises I should do.
I have a follow up appointment in about two week time. I am very satisfied with the
service.”
Peter Beckett
“I have been attending your clinic for 5 sessions after a referral from my GP, Dr R Dowding The Knoll
Cheam Village. I have been seeing your physiotherapist – Martin, who has been most helpful in trying
to remedy my complaint. I have been happy with the service that I have received. I will be happy to
recommend your services. Many Thanks.”
Dorothy Chubb
“I was recently referred to Wallington Physio centre by my GP as I had an on going ankle injury. Once
I got there for the first time the staff were so helpful. Starting from the receptionist all the way
up to the Physiotherapist who was brilliant. He helped me to over come my problem and his advise was
very useful and very helpful. The service was great. I would like to send out a great thank you to
the staff at Wallington Physio and most especially to my ex physiotherapist Martin whose surname I
did not get. Thank you for such a great service.”
Benjamin Bengtsson
“I am writing after yesterday completing four sessions of assessment and treatment with you for my
thoracic spine problems.
Thank you very much for a thoroughly professional service. I really valued the opportunity of early
appointments 7.30-8am, and was seen promptly on each occasion. Most importantly you identified my
problem and have made a huge difference over 6 weeks to the point where I feel confident I can
manage it ok with the aid of the exercises you have shown me, Thanks again.”
Sean Hilton
Deputy Principal and Professor of Primary Care St. George’s, University of London
“I was recently treated at the Wallington Physio. I had severe shin pain whenever I ran in football
boots which the Physio, Martin thought was due to tight calves. I was very impressed with the
professional service that I received and the quickness of appointments and waiting times. The
treatment seemed to be going well and when I returned to football 3/4 weeks later I had no problems
for 2 weeks and was therefore discharged from the clinic. Many Thanks.”
Luke Hales
“I have made 2 visits to Wallington Physio and so far I am very happy with the service you have
provided. The receptionist was most welcoming and helpful. Stuart and Martin were very kind and gave
me excellent treatment. A really great service you offer to patients, thanking you.”
Grace Cooper
“Dear Tim, Thank you for your excellent treatment centre. The reception area is very comfortable and
clean and the receptionists polite and caring. Mark Archer the physiotherapist is very
good. John has only had two sessions of physiotherapy on his neck and he said that after the 2nd
session his neck felt much better and he could turn his neck a lot easier. There is no problem with
parking and with public transport it is very easy as several bus routes pass the entrance to Mint
House. Thanks for all your help.”
Mrs Joyce Springs
“I had my first physio session with Martin yesterday so I wanted to say how impressed I was with your
staff. He was attentive and explained things well, and I was happy with the treatment. Thank you for
the great physiotherapy service.”
James Harding
“Just to let you know that I am sat straight at my desk (no crossed legs) and at the moment there
are no ill effects from yesterday. I wanted to say thank you so very much for all your help
and support over the past 6 months. Progress was so slow to start with initial treatment before
Surrey Physio and I feel very luck to have been sent to you. You have a wonderful empathy with
your clients and a really positive energy that can’t but fail to rub off. I will genuinely be sad to
finish next week!”
Odette Butson
“I would just like to thank Mark and the rest of the team for my recent treatment at Surrey Physio.
My back is much better now. I was also grateful for your friendly and relaxed approach. I would
recommend your service highly.”
Nasr Eddine Mennaceur
“Just a short note to thank the Surrey Physio team, and especially my physio Stuart for his helpful back
massaging treatment. Thankfully my back seems a lot better, and is improving very well so I am not
taking nay pain killing tablets. Hopefully I will not have to return for more treatment in the
future!”
Yours sincerely,
Mrs P Watkins
“Dear Mr Allardyce,
I would like to thank you and your excellent staff at the Surrey Physio centre for the care which I
received. The physio that I saw on my visits was Gitte. I was seen on time, and with respect. Had I been
a private patient, I could not have been treated any better. I have informed my G.P. Once again, thank
you.”
Yours faithfully,
Patricia Gates
“Dear Mr Allardyce,
I am writing to say thank you for your excellent service at Surrey Physio, I found the staff to be
pleasant and friendly, your waiting room clean and comfortable, and I liked that fact that your
consulting rooms are rooms, and not just a cubicle with a curtain drawn across. I was contacted by a
member of your staff the day after my doctor faxed a referral letter to you, and was offered an
appointment within a few days. All in all, I was very pleased with your excellent service.”
Yours sincerely,
Lorraine Morgan
“Dear Tim,
Rather unusually, I am taking time to put pen to paper to thank , congratulate, and wish you all well at
Surrey Physio. As you know, I neededto see Mark
today and he is officially in my GOD category – he fixed me today good and proper and I am convinced he
can walk on water. Lorraine is delightful and always makes time to have a chat with me when I visit no
matter how busy she is. It is clear she runs your office so efficiently I was wondering if you could
allow her to work for me, lets say 35 hours a week? (I am sure she would agree?).
Seriously though Tim, thank you to you all for everything that you have done and continue to do to help
me maintain this irritating back problem I have. I just want to wish you all the very best for the
future.
With kind regards, and best wishes”
Phillip Allsopp
“Dear Mr Allardyce,
I would like to assure you that I was very favourably impressed with both the concern Mark showed me for
my ailing knee and the professional expertise he demonstrated in dealing with it. In fact, I was not
looking for promises, and as Mark said, the problem has not gone away. But the treatment I received was
soothing and made me much more aware of movements I have to avoid – which means I have so far managed to
avoid those painful moments that made me seek help through my G.P., Dr. Goel.
Hence, my best wishes to Surrey Physio. I do hope your staff will strive to maintain the present
standards. Mark, friendly and impeccably polite at the same time, was equally intent on exercise and
giving pointed explanations – which is no doubt the best method to make the patient feel that he is
being treated as an individual.”
Yours sincerely,
George Waser
cc. Dr Raj Goel, Carshalton Fields Surgery
“Hi. I have just been discharged by my physio after three months of treatment for sciatica-type pains.
The treatment was conscientiously performed; it has led to a gradual reduction, and finally elimination
of the pains. It is a pleasure to be able to feel normal again after the crippling pains I had before
the treatment started.
May I wish you all well at your new treatment centre.”
Stephen Brand
“I just wanted to give my feedback. I found the help from the physiotherapist really made a difference to my wrist injury I’d sustained at the gym. She took time to closely assess my arm, identifying the nature of the damage as muscular, and then gave me a series of exercises to help strengthen my wrist. She explained everything in a clear and friendly way, and the exercises have been really effective in hastening my recovery. I’d spent months without improvement and am so pleased to see things move forward now. Thanks so much for all your help.”
Dr Andre Morris
“I recently had some physio at your clinic and found it, and the advice given very helpful. My physio was
given by Martin Bull who gave me some good tips and also advised me on what to carry on doing. Thanking
you once again, ”
Mrs E.D. Cohen.
“Dear Mr Allardyce,
I have been attending the physio clinic for the last 6 weeks. The treatment I have been given by Martin
has been excellent and my condition has greatly improved due to his knowledge and attention. I would
also wish to say that Lorraine and all concerned have been so very kind and helpful and I
would certainly attend again if it is deemed necessary. Yours sincerely, ”
Dorothy Jedburgh
“I would like to recommend Surrey Physio to everyone. I broke my right foot four years ago and I was in a
lot of pain the doctor said I should go to you and you have helped me a lot with the pain and with the
help of Marine I am now in less pain I am walking a lot better.
So I am telling any one that needs to go there and get help and the people are very nice.”
Mrs M. Evans
“I was referred by my Doctor for physiotherapy treatment following a hip replacement that had remained
painful for over a year. I received treatment from Martin who gave me exercises, helpful advice, and was
very patient and informative throughout. Thank you Martin. My hip problem/walking has improved, and I am
confidence this will continue as I continue with the exercises I have been given.
Thank you to Surrey Physio for excellent treatment and also the doctor for referring me.
Your sincerely”
Mrs Sheila Jarvis